The pocket is designed for small essentials such as folded notes, coins, a house key, jewellery, lip balm, earbuds or other small personal items.

Not really! The zipper is designed to blend into the scrunchie, making the pocket discreet while remaining easy to access.

Absolutely! Many customers wear their Secret Pocket Scrunchie on their wrist until they need to tie their hair up.

As long as the zipper is fully closed, your belongings stay safely inside the hidden pocket.

Yes. They're popular with primary school and high school students, particularly for school discos, sports days and outings where children only need to carry a small amount of money or a key.

We recommend gentle spot cleaning or hand washing in cool water. Allow it to air dry completely before using again.

No. Our Secret Pocket Zipper Scrunchies come in a variety of fabrics including velvet, shimmer fabrics and specialty prints, so the texture and finish may vary depending on the design.

Most in-stock orders are processed and dispatched on the next business day.

We offer a range of Australia Post shipping options at checkout, so you can choose the delivery method that best suits your needs.

If you're local, free order collection is also available from Shoalwater, Western Australia.

If your order contains pre-order, backorder or custom items, please see the FAQ below for information about lead times and combined shipping.

For full delivery information, including shipping rates and estimated delivery times, please see our Shipping Policy.

Yes! Many of our products are in stock and ready to ship, while others may be available on pre-order, backorder, or as a custom order.

You'll always know the availability of each product by the stock status shown on the product page.

Pre-orders and backorders

• A non-refundable pre-payment is required to secure your order.
• Lead times are shown on each product page.
• While we quote 4–8 weeks, many orders arrive much sooner. We'd rather deliver earlier than expected!

Ordering in-stock and pre-order items together
If your order contains both in-stock and pre-order items, we'll usually hold your order and ship everything together once all items are available.

If you'd prefer your in-stock items shipped sooner, simply let us know. We'll be happy to arrange this, with an additional shipping charge for the second parcel.

Need your order by a specific date? Please email Hello@SchoolPonytails.com.au before ordering, and we'll let you know the expected timeframe.