Social Media (and Other) Contest and Offer Terms & Conditions

Silicone Beads Australia/Ponytails and Fairytales 'Greater Sydney Lockdown' Competition

Competition - 11/7/21

      1. For your chance to win, like and comment on the original competition post on Facebook OR Instagram
      2. Winner will be drawn from all applicable entrants, at random, and will be notified by a tagged post on Facebook via Ponytails and Fairytales. 

      3. The promoters are: School Ribbons Pty Ltd (ABN 82 620 201 210) and Silicone Beads Australia (ABN 88 624 658 402).

      4. Employees of School Ponytails/Ponytails and Fairytales, Silicone Beads Australia, or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.

      5. This postal address for the winner must be within the Greater Sydney region (Australia).

      6. Closing date for entry will be 11.59pm AWST Sunday 11/7/21. After this date, no further entries to the competition will be permitted.

      7. The prize for the winner is as follows:
        1. From Ponytails and Fairytales, choose one of: School Basics Kit valued at $14, in your choice of in-stock colours. Custom or out of stock colours are not available. Carnival Basics Kit valued at $21, in your choice of in-stock colours. Customs or out of stock colours are not available. 
        2. From Silicone Beads Australia, choose a Kids Boredom Buster Kit valued at $11.95.
        3. Express Post to your Greater Sydney address, valued at $11.15.
      8. The winner will be added to the mailing lists for Silicone Beads Australia and School Ponytails/Ponytails and Fairytales. 
      9. The promoters reserve the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
      10. The promoters are not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
      11. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
      12. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
      13. The promoters' decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
      14. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and were applicable, have obtained their parent/guardian's consent before entering.
      15. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
      16. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. All entrants consent to receiving discount vouchers or other consolation prizes, if they are available, via email, Facebook, and/or Instagram.
      17. The winner’s name will be available on the @ponytailsandfairytales and @thesunnypineappleau Facebook pages for at least 28 days after closing date.
      18. By entering and participating, the entrant agrees a complete release of Instagram and Facebook by each entrant or participant.
      19. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.
      20. You are providing your information to Ponytails and Fairytales and Silicone Beads Australia, and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ponytailsandfairytales.com.au/pages/privacy-statement.

The Sunny Pineapple/Ponytails and Fairytales 'Back to School' Competition

Competition - 17/1/21

Back to school competition 2021

      1. For your chance to win, like and comment on the original competition post on Facebook 
      2. Winner will be drawn from all applicable entrants, at random, and will be notified by a tagged post on Facebook via The Sunny Pineapple and Ponytails and Fairytales. 

      3. The promoters are: School Ribbons Pty Ltd (ABN 82 620 201 210) and The Sunny Pineapple (ABN 58 631 877 499).

      4. Employees of School Ponytails/Ponytails and Fairytales, The Sunny Pineapple, or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.

      5. This competition is open worldwide, but only has shipping included in Australia.

      6. Closing date for entry will be 11.59pm AWST Sunday 17/1/21. After this date, no further entries to the competition will be permitted.

      7. The prize for the winner is as follows:
        1. Pigtails Pack valued at $40, in your choice of in-stock colours + AU postage. Custom or out of stock colours will have a 6-12 week wait for manufacturing. The prize will be sent directly from Ponytails and Fairytales. Total value $48.95.
        2. My School Yearbook valued at $74.95 + AU postage. The prize will be sent directly from The Sunny Pineapple. 
      8. All entrants will be added to the mailing lists for The Sunny Pineapple and School Ponytails/Ponytails and Fairytales. 
      9. The promoters reserve the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
      10. The promoters are not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
      11. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
      12. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
      13. The promoters will notify the winner when and where the prize can be collected.
      14. The promoters' decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
      15. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and were applicable, have obtained their parent/guardian's consent before entering.
      16. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
      17. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. All entrants consent to receiving discount vouchers or other consolation prizes, if they are available, via email, Facebook, and/or Instagram.
      18. The winner’s name will be available on the @ponytailsandfairytales and @thesunnypineappleau Facebook pages for at least 28 days after closing date.
      19. By entering and participating, the entrant agrees a complete release of Instagram and Facebook by each entrant or participant.
      20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.
      21. You are providing your information to Ponytails and Fairytales and The Sunny Pineapple, and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ponytailsandfairytales.com.au/pages/privacy-statement.

7 Days of Back to School Deals

 

  • All times stated are AWST
  • Day 1: Applies for orders during Tuesday, from 21/1/2020 until 5.59am 22/1/2020
  • Day 2: Applies for orders during Wednesday, from 6am 22/1/2020 - 5.59am 23/1/2020
  • Day 3: Applies for orders during Thursday, from 6am 23/1/2020 - 5.59am 24/1/2020
  • Day 4: Applied for orders during Friday, from 6am 24/1/2020 - 5.59am 25/1/2020
  • Day 5: Applies for orders during Saturday, from 6am 25/1/2020 - 5.59am 26/1/2020
  • Day 6: Applies for orders during Sunday, from 6am 26/1/2020 - 5.59am 27/1/2020
  • Day 7: Applies for orders during Monday, from 6am 27/1/2020 - 11.59am 27/1/2020
  • Minimum spend limits apply (product pricing after discounts, does not include shipping costs) and/or product range purchases apply. This is at the discretion of employees of School Ribbons Pty Ltd.
  • Colour and style selections of bonus products are at the discretion of employees of School Ribbons Pty Ltd. Were there is a request for a specific colour or style, we will endeavour to fulfill requests, however the final decision rests with employees of School Ribbons Pty Ltd.
  • School Ribbons Pty Ltd reserves the right to cancel or amend "7 days of Back to School Deals" and these terms and conditions without notice.
  • The promoters are not responsible for inaccurate deal details supplied to any shopper by any third party.
  • No cash alternative to the deals/prizes will be offered. The deals/prizes are not transferable. Deals/prizes are subject to availability and we reserve the right to substitute any deal/prize with another of equivalent value without giving notice.
  • The decision of School Ribbons Pty Ltd in respect of all matters to do with this promotion will be final and no correspondence will be entered into.

sHEROes / School Ponytails 'Back to School' Competition

Competition - 16/6/19: School Photo Day

      1. For your chance to win, email your completed colouring page to colour@sheroes.com.au 
      2. Winner will be drawn from all applicable entrants, at random, and will be notified by email, and a tagged post on Facebook via sHEROes and Ponytails and Fairytales. 

      3. The promoters are: School Ribbons Pty Ltd (ABN 82 620 201 210) and sHEROes (ABN _____).

      4. Employees of School Ponytails/Ponytails and Fairytales, sHEROes, or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.

      5. This competition is open to Australian residents in WA, SA, NT, VIC, TAS & QLD only. _____

      6. Closing date for entry will be 11.59pm AWST Thursday 16th January 2020. After this date, no further entries to the competition will be permitted.

      7. The prize for the winner is as follows:
        1. School Starter Kit valued at $30, in your choice of in-stock colours + AU postage.
        2. 5 pairs of sHEROes underwear, in your choice of in-stock colours + AU postage. 
        3. Total value $37.95 + ___.
      8. All entrants will be added to the mailing lists for sHEROes and School Ponytails/Ponytails and Fairytales. 
      9. The promoters reserve the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
      10. The promoters are not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
      11. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
      12. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
      13. The promoters will notify the winner when and where the prize can be collected.
      14. The promoters' decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
      15. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and were applicable, have obtained their parent/guardian's consent before entering.
      16. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
      17. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. All entrants consent to receiving discount vouchers or other consolation prizes, if they are available, via email, Facebook, and/or Instagram.
      18. The winner’s name will be available on the @ponytailsandfairytales and @sHEROes Facebook pages for at least 28 days after closing date.
      19. By entering and participating, the entrant agrees a complete release of Instagram and Facebook by each entrant or participant.
      20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.
      21. You are providing your information to Ponytails and Fairytales and sHEROes, and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ponytailsandfairytales.com.au/pages/privacy-statement.

BFCM Offers - 28/11/19 - 2/12/19

  1. Only one discount code can be used per order. Please be aware that School fundraising orders also use discount codes.
  2. Spin to win: for new customers on our mailing list. Existing customers should join our VIP group or check their emails for the best deals.

WACSSO Offer - 17-18/8/19: Stockist Offer

School hair accessories stockist bonus for WACSSO affiliated schools

  1. Offer is open to all WACSSO registered schools that attended WACSSO Conference 2019 on 17-18 August 2019.
  2. Become a School Ponytails stockist by September 20, 2019 by purchasing a display stand + stock, valued at $165+ (wholesale price).
  3. Orders can be placed online or via email: Nicola@SchoolPonytails.com.au
  4. Receive 30 pairs of kids glasses in up to 6 colours.
  5. Glasses will be despatched with your stockist display.

 

WACSSO Offer - 17-18/8/19: Fundraising Offer

Fundraising bonus offer for WACSSO affiliated schools

    1. Offer is open to all WACSSO registered schools that attended WACSSO Conference 2019 on 17-18 August 2019.
    2. Register as a School Ponytails fundraising school by September 20, 2019 by emailing Nicola@SchoolPonytails.com.au or calling 0415 245 055.
    3. To qualify for free hair accessories: promote your new fundraiser over a 2 week campaign and collate orders. For all combined orders over $150, School Ponytails will deliver the stock to school for free, plus provide $50 RRP in bows in your school colours.
    4. Bows will be despatched with your "deliver to school" orders.
    5. Order period: free bows must be claimed by Week 10, Term 4, 2019.
    6. Should your school decide to purchase a stockist display, you'll receive $50 credit off the stand in lieu of bows already provided.
    7. Click for more information on fundraising schools and the 2 week campaign.

     

    Competition - 16/6/19: School Photo Day

        1. For your chance to win:
          1. LIKE our Facebook page 
          2. Like the competition post
          3. Comment with which colours you would choose. 
        2. Winner will be drawn from all applicable entrants, at random, and will be notified by PM and a tagged post on Facebook. 

        3. The promoter is: School Ribbons Pty Ltd (ABN 82 620 201 210).

        4. Employees of Ponytails and Fairytales or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.

        5. This competition is open to Australian residents in WA, SA, NT, VIC, TAS & QLD only.

        6. Closing date for entry will be 11.59pm AWST Sunday June 16th 2019. After this date, no further entries to the competition will be permitted.

        7. The prize for the winner is as follows:
          1. School Starter Kit valued at $30, in your choice of in-stock colours + AU postage.
          2. Your colour selection is based off the answer in the competition comments, and may be subject to clarification via PM.
          3. Total value $37.95
        8. All entrants will receive via PM a discount code for use at www.PonytailsAndFairytales.com.au. All entrants consent to being contacted via PM.
          1. Discount specifics: (added 19/6/19: 20% off your entire order, click the link to activate, or add the code PONYTAILS RUNNER UP PRIZE to the Checkout. Not available with any other offer (incl. fundraising deals). Discount ends June 30th 11.59PM AWST.
        9. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
        10. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
        11. No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
        12. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
        13. The promoter will notify the winner when and where the prize can be collected.
        14. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
        15. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions and were applicable, have obtained their parent/guardian's consent before entering.
        16. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
        17. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. All entrants consent to receiving discount vouchers or other consolation prizes, if they are available, via Instagram.
        18. The winner’s name will be available on the @ponytailsandfairytales Facebook page for at least 28 days after closing date.
        19. By entering and participating, the entrant agrees a complete release of Instagram and Facebook by each entrant or participant.
        20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram or Facebook.
        21. You are providing your information to Ponytails and Fairytales and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.ponytailsandfairytales.com.au/pages/privacy-statement.

    Shipping FAQs

    Delivery Time Impacts: Australia Post

    • We highly recommend choosing a tracked service for all parcels (i.e. not large letter). We have more insights and ability to ensure your parcel is delivered. Letters are the first service to be slowed down if there is a reason for delays in the network.
    • Weather events (floods, fires, etc), train derailments, and coronavirus issues are common causes of freight delays. From time-to-time, Australia Post will indicate delivery delays across a number of their services, including the Express Post network. This can include OUTGOING and INCOMING mail. We will continue to get your parcels on their way urgently, however once we lodge them with Australia Post, we're at the mercy of the system! We continue to believe that the Australia Post network provides the most reliable service nationally and internationally, and ask for your patience in your delivery. Please see the Australia Post website for their most recent domestic interruptions.
    • If you have an event or other time requirement for your purchase, please take these delays in to consideration, and consult the Australia Post website to advise you on your delivery, as we cannot take responsibility if an item does not arrive to you in time due to postal delays. We recommend using a tracked shipping method (i.e. not large letter) as it's more reliable.
    • Please check your tracking, which is emailed to you if you choose Parcel Post or Express Post, and can be found inside "order details" on your shipping confirmation.
    • Express Post continues to be the fastest option for delivery. If you have ANY time constraints, choose this method.
    • We strongly advise against the "Large Letter, untracked" option. Yes, it's the cheapest, however it's also the first to be "slowed down" in favour of moving tracked parcels quicker should there be an issue.
    • ALL custom orders and pre-orders are likely to be effected by any freight delay. Turnaround time for custom orders or out of stocks is 4-8 weeks, plus your delivery time. These freight-related delays apply to ALL quoted delivery times, on this page and site-wide, and are out of our control. We do endeavour to keep to the estimated times when feasible.

    When will I get my order?

    Add to Cart

    This message indicates that we are most likely in-stock, and your product will be shipped on the next business day. Get your order in before 9am AWST, and there's a good chance it will be shipped same day!

    Pre-Order

    This message indicates that we are low in stock, or out of stock. We may have a delivery in transit, or may need to manufacture more of these for you.

    We always quote 4-8 weeks for any item that is out of stock (but they're generally shipped to you in about 3 weeks; we just like being safe with dates!). 

    Personalised products have set order cut-off dates. Please see the individual product page for details.

    T-shirts can take up to 7 business days to arrive.

    Chinese New Year factory closures may hamper our incoming deliveries. This occurs between January - March annually. See below for more details on ETAs.

    Orders shipped by Australia Post

    TRACKED PARCELS

    • For tracked parcels, we email the tracking link to you in your Shipping Confirmation email. If you can't see it, click "View Your Order" on your Shipping Confirmation email; this will click through to the tracking details. If you're still having troubles, reply to your confirmation email, and we'll get back to you ASAP.
    • For tracking, please use the provided AusPost tracking link, or the AusPost website.
    • We highly recommend downloading the AusPost app. You can manage your parcels in transit (even change delivery addresses!).
    • All dates are estimates and actual delivery dates may vary (please contact Australia Post for an estimated delivery time from the 6171 postcode).  

    XS Large Letter - size limited, untracked: 

    • Please note that this is an untracked "large letter" service and must fit within the strict Australia Post size guidelines.
    • We cannot trace this order once it is in the mail.

    Delivery to Parcel Lockers or PO Boxes may incur extra fees if the shipping supplier charges them. Letters cannot be shipped to Parcel Lockers (check your Parcel Locker T&Cs). If undeliverable, your letter will be returned to us in ~4-6 weeks.

    Tracked Parcel Post:

    • Can take 5-10 business days. Refer to Australia Post for estimations from the 6171 postcode

    Tracked Express Post:

    • Can take 1-3 business days. Refer to Australia Post for estimations from the 6171 postcode.
    • Orders shipped by Express Courier (e.g. StarTrack National Premium ATL, TNT)

    AEROSOL PRODUCTS: 

    • Please note that these products (e.g. coloured hair spray) can not be sent via Australia Post's services.
    • Orders of aerosols will have the option for Road Only courier services, Australia-wide. We will be in contact if there are any adjustments required in regards to your shipping charges.
    • Hair spray products may not have the "Free Delivery to School" offer available, due to the high shipping costs associated with these products.

    StarTrack orders usually take 1-5 business days from order fulfillment. 

    • All StarTrack National Premium ATL orders come with Authority To Leave - please be sure you have written your delivery address correctly. Refer to StarTrack for estimations from the 6171 postcode.

    FREE Pick-up from our WA DC

    • Just choose "Pick-up" as your delivery option
    • Unless otherwise advised, collection is Monday - Friday 9am - 1pm
    • Please note that we do not keep any cash or valuables on the premises
    • You will find us on the corner of Toynbee Way and Paxton Way, at Unit 4, 21 Paxton Way, Port Kennedy (we're inside the Silicone Beads Australia building).

    Deliver to school

    This is really important:

    All "deliver to school" orders are held back in our Distribution Centre for the shipping date set by your fundraising school or club.

    This could be the next day, or it could be weeks or months away. Please contact your school or club's parent committee to confirm the next delivery date. It's usually once per school term.

    If you would rather get your order now, you can certainly choose Parcel Post or Express Post, and we'll get it on the way!

    Orders arrive individually packed and labelled. Select your school from the drop down menu, and take note of the delivery time frame. This option is only available to those with students enrolled at the school / club.

    If you choose "Deliver to School" as your shipping method, but we can't see your school details, we'll get in touch by email. If your school isn't registered to fundraise, there will be shipping costs associated with your order, so we'll forward you an invoice. 

    If your school's not registered, and you'd like to present some info to them, we can send you an Info Kit.

    Custom orders

    Custom items are likely to need manufactured, and this takes 4-8 weeks. All orders containing custom items will be posted once all items on the order are available, unless you select otherwise.

    If we have some products from your order in-stock now, we'll contact you via email with an option for split delivery if you've not made the selection already.

    • If you choose this option, we would send your in-stock items now, and your custom items when they arrive.
    • There are extra shipping costs associated with this option, so we'll send an invoice incase this is the option you'd prefer.
    • Just reply to the email, or pay the invoice, to have your order split in to 2 parcels. 

    Please note that during the Chinese New Year period (this changes every year, but occurs from late January - March), custom orders will take up to 12 weeks to arrive. 

    International orders

    Thanks for checking out our Aussie bow store!

    • Customs in your country may charge taxes when your parcel arrives
    • We do not automatically include your country's taxes when you purchase. Please keep this in mind when evaluating the cost of your goods
    • We use international couriers and Australia Post to ship internationally.
    • All products, shipping, and pricing is quoted in $AUD

    Wholesale orders

    Shipping fees go by weight/cubic size of your parcel. As a general guide:

    • Small satchels to 5kg = $10.60 shipping by Australia Post Parcel Post service
    • Medium satchels to 5kg = $14.50 shipping by Australia Post Parcel Post service
    • Large satchels to 5kg = $18.25 shipping by Australia Post Parcel Post service
    • Extra large satchels (e.g. 300 curly ties) to 5kg = $21.95 shipping by Australia Post Parcel Post service
    • Orders with aerosols = $41+ shipping by StarTrack Road Express service, depending on the size of your order. Note that there are dangerous goods handling charges included in this price.  

    Optional Express Post upgrades available (email for a quote).

    Retail/online discounts and offers are not available to wholesale customers/purchases (as they are already discounted).

    Office/Distribution Centre closures

    • New Year’s Day
    • Australia Day
    • Labour Day
    • Good Friday
    • Easter Monday
    • Anzac Day
    • WA Day
    • Queens Birthday
    • Christmas Day
    • Boxing Day
    • 2 weeks circa Christmas and New Year: limited hours. Shipping delays may occur, and Click and Collect times will vary/may be unavailable. Please check our Facebook page for the most up to date information
    • New Year's Eve

    If you have any further questions about your order, email us at Hello@SchoolPonytails.com.au or click the Message Us button at the bottom of this page.